Jared The Galleria of Jewelry in Brandon, FL Open now

Reviews about Jared The Galleria of Jewelry

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  March 20, 2020, by Linda Campbell
  I went to Jared's on Saturday to look at the Pandora jewelry and purchase a special Christmas gift..Upon entering the store, the staff did not greet me or ask me if I needed any assistance. So, I found the Pandora section and stood at the showcase counter for 10 minutes waiting to be helped..meanwhile...an older male walked over and stood beside me... a sales associate quickly approached him and asked if she could help him...so I'm thinking...hummm I've been standing here for 10 minutes and no one's offered to assist me! I patiently waited...2 more sales associates came over and they both completely ignored me. I continued to wait...15 minutes later..I'm still standing at the showcase counter...waiting... another customer came over and again the sales associate was quick to assist them! The customer even had the nerve to ask me to move out of his way so he could look at the charms! Really!? Rude!!! Just I turned around and saw a sales associate looking at me so I asked him if he could help me...he said what are you here to purchase? I said..I would like to look at the gold Pandora charms. He disappeared to help another customer so at that point I almost walked out of the store! Finally a sales associate came and asked me if she could help me..I said sure..I've been standing here for over 20 minutes and I'd like to look at a few Pandora charms. The associate was patient as I selected the charms... then she took me to the far back side of the store to ring me up. I paid for my Pandora charms and assumed they would come with a Pandora gift box... instead..the sales associate put them in a generic looking box..I asked her if I could have them put in a Pandora isbox and gift bag...she sighed and said ..umm this is all we have..we are out of Pandora charm boxes and gift bags. Really?!? I find that hard to believe... So I took the generic charm boxes and Jared bag and left the store.. I'm sitting in my car for 3 minutes checking my text messages and notice a lady walking out with a Pandora gift bag! I was so mad...I don't think I will go back to this Jared Shop....the staff at this location needs to be trained in customer service...not impressed at all.