Sleep Number in Brandon, FL Closed now

Reviews about Sleep Number

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  March 15, 2020, by Tim Clark
  WARNING DO NOT BUY A. SLEEP NUMBER BED IF THEY MAKE A BILLING MISTAKE IT IS IMPOSSIBLE TO GET IT CORRECTED. Ok, so what was a good rating has been reduced to 1 star because that is the least I can give them. We purchased our bed and some additional items for about $3500. During the checkout there was a “problem”with their computer and had to run my card a second time. They assured me the card would not be charged twice. A couple of days later, double charge on the card and they had me scheduled for delivery of 2 beds. Called and cancelled the order, was told it would take a couple of weeks to credit the bed and since they had shipped the mattress pad I would have to return and they would then refund my purchase. It takes them 10minutes to charge my card but 2 weeks to credit my card. Sent items back, waited and no refund. Called and store manager said she would handle it. Called back tonight and found out that they said I did not return all items and they are waiting the return of another item. If I had not called, I would never know because they made no attempt to contact me. What makes matters worse, I am a returning customer, my 3rd sleep number bed. I think I am going to cancel the order and buy something else